An Answering What?
So how is it that the people who make calls for BellSouth, the telephone company, don't understand the concept of "answering machine" or "voicemail"???
Every so often I come home to this message (or one very much like it) on my answering machine:
"Hello? Helloo? Joniphor X[my last name]?" [[and HOW do you manage to prounounce "Jennifer" so badly, I'd like to know!]] "Hello? Hellooo? Hello? I'd like to speak with Joniphor X? Hello? Hello? Hello? [pause] Thank you for being a BellSouth customer."
I mean come on already! My work uses an autocall system, and even it can tell the difference between a live answer and a machine. Sheesh!
Every so often I come home to this message (or one very much like it) on my answering machine:
"Hello? Helloo? Joniphor X[my last name]?" [[and HOW do you manage to prounounce "Jennifer" so badly, I'd like to know!]] "Hello? Hellooo? Hello? I'd like to speak with Joniphor X? Hello? Hello? Hello? [pause] Thank you for being a BellSouth customer."
I mean come on already! My work uses an autocall system, and even it can tell the difference between a live answer and a machine. Sheesh!
posted by Just-Me-Jen at 5:22 PM
7 Comments:
lol - I would say they are using the same call centres that we get occasionally - somewhere in India - they don't actually speak English, just have a phonetic script in front of them...
Probably, Jeanie, but still - it shouldn't be that difficult to include the concept of answering machines in whatever training they get...
Hey there, Jon! ;-)
LOL, Janet!!!
Glad I could make you laugh, Jon!
Bellsouth seems to be quite variable. I got a guy from India one time who was helping me with my DSL. When I had problems getting DSL installed (line problems), I got GRITS, which was nice. :)
Umm, Grits, the breakfast stuff?
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